Frequently Asked Questions
Find answers to some of the most frequently asked questions about our products and orders.
1. Do you offer free shipping?
Yes. We currently offer free shipping on all orders across India.
2. How long will my order take to arrive?
Orders are generally processed within 1–2 business days and delivered within approximately 3–7 business days after dispatch. Delivery times may vary depending on your location and courier service.
3. How can I track my order?
Once your order has been dispatched, you will receive a tracking number or tracking link on your registered email address or phone number.
4. Can I return or exchange my order?
No. All purchases are final sale. We do not accept returns or exchanges under any circumstances.
5. Can I cancel my order after placing it?
Once an order has been confirmed, it cannot be cancelled.
6. What if I choose the wrong size or colour?
Please carefully check the size, colour, measurements, and product details before placing your order. We do not offer exchanges for incorrect size selection, colour preference, or personal preference.
7. Do you offer Cash on Delivery (COD)?
COD availability may vary depending on your location and the payment options available at checkout.
8. What payment methods do you accept?
Available payment methods will be displayed during checkout.
9. What should I do before placing my order?
Please review the product description, size, colour, material, measurements, price, and other product information carefully before completing your purchase.
10. How can I contact customer support?
You can contact our customer care team using the contact details provided on our website. We will be happy to assist you with any questions regarding our products or orders.